FREQUENTLY ASKED QUESTIONS
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What Southern California areas do you service?
Service Area includes Orange County, Long Beach, and parts of Los Angles and Inland Empire regions.
OC: including Aliso Viejo, Anaheim, Brea, Buena Park, Capistrano Beach, Corona Del Mar, Costa Mesa, Cypress, Dana Point, Foothill Ranch, Fountain Valley, Fullerton, Garden Grove, Huntington Beach, Irvine, La Habra, La Palma, Ladera Ranch, Laguna Beach, Laguna Hills, Laguna Niguel, Laguna Woods, Lake Forest, Los Alamitos, Midway City, Mission Viejo, Newport Beach, Newport Coast, Orange, Placentia, Rancho Mission Viejo, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Santa Ana, Seal Beach, Silverado, Stanton, Sunset Beach, Surfside, Trabuco Canyon, Tustin, Villa Park, Westminster and Yorba Linda.
Certain areas of LA or IE, then extra travel fee will apply and pre-approval is needed.
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Can you provide services for large events?
Yes, all of our services are scaled up for larger groups of 40-4,000+
For large events, send a request for an event consoluation through our Contact Us form.
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The site is requiring a Certification of Insurance or permit?
OC Fun Events has General Liabilty Insurance to a certain amount. There may be an additional fee(s) for Primary Insurance Endorsements. Customers are responsible to pay for additional permits or costs for your specific location that is related to your event. These costs are non-refundable as they are required by the chosen site location and are usually mandatory and upfront costs.
It is recommended for you to research their chosen party location for any additional reservations, permits, limitations, restrictions, and/ or insurance requirements. Each city and Home Owners Association have different requirements.
Any requests for insurance documents or permits can be made through the Contact Us form. Insurance requests take approximately 2-6 days to process.
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Birthday Parties & Small celebrations
Read the questions below for the best advice on your parties.
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Where are the best locations to host a party?
Our parties can be held in community parks, yards, neighborhoods, parish halls, clubhouses, multipurpose rooms, gyms, play yards, and more . The ideal locations are those that allow for players to run around in an open area at least the size of a tennis court that are indoors or outdoors.
*We do not recommend hosting an event near water or sand.
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Can I add more guests?
Yes, extra guests can always be added.
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What are the best locations for a Glow in the Dark?
We recommend Glow in the Dark activities can be held indoors in gyms, large tents, clubhouses, multipurpose rooms, warehouse, or other dark area that allows players an open space to run around. They can also be done outdoors after sunset.
We can bring a generator to power the lights or the site can have an electrical outlets. This space should be approximately the size of a tennis court or larger.
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What if it Rains or there is bad weather the date of the party?
If it is projected to rain on the date of the party, you would have multiple options.
The first option is to move the party to another location y- which would include an indoor site (clubhouse, warehouse, community center, etc). You will need to notify us at least 3 days in advanced of your party that you are moving the party to a new location.
The other option is to move the party to another date. We would transfer your non-refundable deposit to the new date & time (depending upon availability). You have up to 1-year from the original date to reschedule and host the party.
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What if I schedule a party, then something changes?
After you schedule a party and pay your deposit, you will receive a confirmation email.
If you need to request a change to your party location, date or time please send an email to ocfunevents@gmail.com. We we do our best to accommodate your change and transfer your non-refundable deposit to the new party at the new location, date and/or time. All changes must be made at least 1 week in advance so we can properly prepare.
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What do I need to do to prepare for the party?
Once you have booked your party with OC Fun Events we ask that you please share the Waiver for all players to sign and bring to the party. Our staff will take care of the rest from confirming the event details with you and making sure your guests have an incredible time.
Please click here for the waiver.
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What type of payment methods do you accept?
We accept a variety of credit cards including Master Card, Visa and more. All parties can be easily booked through our website under the BOOK NOW page. This allows you to choose the date and time of your party, then easily pay for your non-refundable deposit. Simple & Easy!
The week before your party, you will be sent a confirmation email and payment request for the full remaining amount. All events require full payment by midnight of the event date. Final payments not received by midnight of your scheduled party will be automatically processed, on the credit card on file, the following day.
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When will you arrive to set up for the party?
Our Game Coach(es) will arrive 30-60 minutes prior to your event start time to set up. We ask that the party planner is there to meet us to confirm party site location.
